Finally know what's happening at your Tier-2/3 vendors. Real-time lot tracking via WhatsApp—no vendor portals, no training, no excuses.
LIVE
47
Active Lots
3
At Risk
44
On Track
Compressor Housing
Precision Machining Co. • Heat Treatment
Everything after that runs on WhatsApp groups, phone calls, and Excel. Delays surface late. Planners chase vendors all day. Certificates go missing before audits.
avg delay discovery
You find out about problems days after they happen
per day chasing
Hours spent calling vendors for basic status updates
certs missing at audit
QC documents chased after the fact, risking audits
Pune-belt
OEM Focus
Local expertise, local support
Zero
SAP Required
Start with CSV, integrate later
0-10
Week Pilot
See results fast
0%
WhatsApp Native
Vendors already know how
Based on our product capabilities and typical subcontracting workflows in Pune-belt manufacturing.* Projected outcomes. Individual results depend on vendor adoption and workflow complexity.
Planners spend 4+ hours/day on vendor follow-ups. Expect to cut this in half.
Before
4+ hrs/day chasing
After
2 hrs/day managing
Catch at-risk lots before they become firefighting emergencies.
Before
5-day delay discovery
After
Same-day alerts
Quality certificates captured at each operation, ready for audit.
Before
30% certs missing
After
95%+ compliance
Know where every lot is across your Tier-2/3 network.
Before
Blind beyond Tier-1
After
Full network view
Four integrated modules that transform your Tier-2/3 black box into a visible, controllable operation center.
Know exactly where every lot is across your Tier-2/3 network. No calls. No WhatsApp group hunting. Just open the dashboard.
Dispatch, receipt, completion, returns—all logged automatically with timestamps. Complete chain of custody without spreadsheets.
Collect quality certificates at each step. HT, stress relief, plating—all captured at completion. Audit-ready without paper chase.
Vendors update via WhatsApp or QR scan. No portal logins. No app downloads. They already know how to use it.
See measurable results in 8-10 weeks
System setup, vendor mapping, routing configuration
WhatsApp integration, first transactions, team training
Full vendor coverage, process refinement, escalation tuning
Success metrics review, expansion planning, ROI assessment
Start small with the pilot. Once proven, expand across your entire vendor network without re-implementation.
Movements updated within 24h
WhatsApp response rate
Certificate compliance
Planners use the dashboard. Vendors use WhatsApp. That's it.
Define SKU, quantity, and routing. Assign to your main vendor. Takes 2 minutes.
Sub-vendors confirm receipt and completion in their language. No training. No portal.
Delays and missing certificates trigger alerts. No more chasing. Just intervene where needed.
Real concerns from OEM planners and quality heads. Real answers.
Groups are great for conversations but terrible for tracking. Relay captures updates in a structured format you can actually search, filter, and report on. Your groups stay for discussions. Relay handles the data. You get dashboards, audit trails, and escalations instead of scrolling through chat history.
They don't have to. Vendors reply to WhatsApp messages or scan a QR code. No app download. No portal login. No training. If they can reply "Done" to a WhatsApp message, they can use Relay. That's why we see 70%+ response rates in the first month.
You can start without SAP. Most pilots begin with Excel exports or manual job creation. You get visibility in 8 weeks while IT evaluates integration options. Once you prove value, SAP sync becomes a Phase 2 conversation—with internal buy-in already earned.
Until audit season. Or until a customer escalation traces back to a Tier-3 delay nobody saw coming. Relay is exception-first: leadership doesn't see every update—they see what's overdue, at risk, or escalated. Visibility is an operational problem that becomes a strategic risk.
Still have questions?
Book a call and we'll answer them live